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FAQ:

What makes this scalp serum different?

This formula was created by a holistic, licensed cosmetologist (hi, it’s me 👋🏼) who understands both scalp biology and holistic, root-cause wellness. Unlike many scalp serums that focus on just one approach with lower ratio of active ingredients, this formula was designed to support the scalp from multiple angles at once - combining modern cosmetic science with holistic scalp care principles.

This lightweight daily serum features a concentrated blend of clinically studied ingredients like niacinamide, caffeine, Capixyl™ (5%), botanical extracts, amino acids, and scalp-supportive hydrators to help create the ideal environment for healthier-looking, fuller-looking hair over time.

Why did you include peptides in this formula?

Peptides are short chains of amino acids that help support healthy-looking hair by supporting the scalp environment and the structures surrounding the follicle. The peptide blend used in this formula (Capixyl™) has been clinically studied for improving the appearance of hair fullness and reducing visible shedding over time.

What is Capixyl™?

Capixyl™ is a clinically studied scalp-support ingredient made from a biomimetic peptide combined with red clover extract. When used at 5% ratio, this blend helps support fuller-looking hair by reducing excess shedding, strengthening hair anchoring, reducing follicle inflammation, supporting scalp environment & hair vitality, and improving hair density over time. It is considered a gentler cosmetic alternative to more aggressive hair loss approaches.

What is the difference between Activate Scalp Serum and Nourish Scalp Oil?

While both products support a healthy scalp and healthier-looking hair, they serve different purposes and work best together as part of a complete routine.

Activate Scalp Serum is a lightweight, water-based daily, leave-in scalp serum designed to deliver concentrated active ingredients directly to the scalp without leaving the hair oily or greasy.

Nourish Scalp Oil is a nutrient-rich pre-wash scalp oil designed to deeply nourish the scalp, restore the scalp barrier, soften buildup, support circulation and encourage healthy hair cycles.

Nourish prepares the foundation. Activate supports performance.

Nourish replenishes the scalp. Activate energizes it.

Do I need both products to see results?

Not necessarily. Each product can absolutely be used on its own depending on your scalp and hair goals. However, the products were intentionally formulated to work synergistically as a complete system.

Nourish is best for soothing, balancing & deeply nourishing the scalp to create an environment where healthy hair can grow (think: cultivating healthy, nutrient-rich soil.)

Activate is best for driving growth and minimizing excess thinning and shedding through clinically backed actives (think: fertilizer)

Some people may need deep scalp nourishment and barrier support while supporting healthy hair cycles. Others may be looking for intensive, daily support and maximum growth for their already-primed scalp.

Most people will find they need support in both areas. Think of Nourish as your deep-conditioning scalp treatment, while Activate is your daily lightweight but intensive scalp support. Using both together as part of the Scalp Renewal System helps address multiple aspects of scalp wellness for a more complete approach to healthy hair.

Why is scalp health so important for hair growth?

Your scalp is living tissue, just like soil for a plant. When the scalp is nourished, hydrated, balanced & free of buildup - it creates an environment for hair to grow thicker, shinier, stronger & more resilient!

Is it all natural?

This formula combines the best of both nature & science - pairing powerful botanicals with safe, clinically studied cosmetics & peptides.

Does this contain synthetic fragrance?

Never! The aroma comes naturally from the botanical extracts and essential oils in the formula.

How often should I use it?

Consistency is key! This serum is formulated for daily use. Use it any time of day or even both morning & night if you desire. If using at night, allow it to fully dry before going to bed.

Do I need to wash it out?

Nope! This is a lightweight, water-based, leave-in formula.

How much do I need to use at one time?

Less than you think! Think about how little of product you need to cover the surface area of your face - it’s not much! I like to start with the hairline around my whole head first, as those areas can be more prone to loss/thinning. Then, I carefully apply it through the rest of my scalp in 1-2 inch sections.

How long will a bottle last?

If using once a day, one 1oz bottle will last about a month and the 2oz bottle about 2 months.

Do I need to do my whole scalp every time?

Doing so will yield the best overall results, but you can absolutely focus on specific problem areas if preferred.

How long does it take to see results?

Results vary from person to person since hair health is influenced by many internal and external factors. Many people will notice improvements in scalp balance and hydration within 1–4 weeks, while visible improvements in fullness and reduced shedding may take 6–12 weeks of consistent, daily use.

Is this oil suitable for all hair types and textures?

Absolutely! This formula was designed for all hair types and textures. If you have wavy or curly hair that you heat style, simply apply carefully and directly to the scalp to avoid reactivating texture near the roots.

Is this safe for a sensitive scalp?

Yes, the formula was designed to be gentle and supportive for the scalp. While it does contain essential oils, they are included at a carefully formulated dilution. That said, everyone’s skin is different, so we always recommend patch testing first if you have particularly sensitive skin or known sensitivities.

Will this make my hair greasy?

Nope! It may look damp at the roots immediately after application, but once air-dried or blow-dried, it should look and feel normal. If too much product gets onto the hair strands instead of the scalp, simply brush or massage it through.

Can I use this on color-treated hair?

Yes. It’s color-safe and non-stripping. In fact, prioritizing scalp health can help support the growth of healthier, more resilient hair. This means healthier hair may better withstand chemical treatments & maintain its integrity.

Can this help with dry scalp or flakes?

This formula was designed to support a balanced, hydrated scalp environment, which may help improve dryness or flakes caused by scalp imbalance or buildup. However, persistent flaking or scalp irritation can have internal factors and should always be evaluated by a healthcare professional.

Is it safe for pregnancy & breastfeeding?

There are no ingredients in this formula commonly considered contraindicated for pregnancy or breastfeeding. However, because every pregnancy and postpartum journey is unique, we always recommend checking with your healthcare provider if you have specific concerns.

A note on peppermint essential oil: there are occasional anecdotal concerns about heavy peppermint use and milk supply, but evidence is limited and inconsistent. The amount used in this formula is very low and applied topically to the scalp.

As a mom of 4 with over a decade of experience & education in essential oils, I have never seen pure peppermint oil affect milk supply for me or anyone I’ve worked with. As always, monitor your body and adjust use if needed.

What does inflammation have to do with hair loss?

Inflammation can interfere with healthy follicle function and may contribute to increased shedding or thinning in some individuals. That’s why this formula includes several ingredients chosen specifically to help support a calm, balanced scalp environment.

Will this help with postpartum hair loss?

Yes, it can help! Postpartum shedding is largely driven by hormonal shifts and nutritional deficiencies after pregnancy.

While supporting the body internally through nutrition and overall wellness is important, topical scalp support can also help create a healthier scalp environment and encourage stronger, fuller hair during the postpartum transition. This formula helps prolong the growth phase (which is what happens during pregnancy, giving you those full & luscious locks!)

Will this help with hormonal hair loss?

Similarly to postpartum concerns, hormonal hair loss can have many contributing factors including stress, nutrition, inflammation, hormones, and genetics. However, the scalp can still be supported topically. Especially in regard to the hormone, DHT. Elevated levels lead to thinning/shedding, which is why several ingredients work to prevent excess DHT build up around the follicles.

Can men use this for thinning or receding hairlines?

Yes! Both men and women can both benefit from this type of scalp support. While there can be many factors, male pattern hair loss is often associated with DHT sensitivity. Several ingredients in this formula were specifically chosen to help reduce DHT buildup on the scalp.

What is DHT?

DHT (dihydrotestosterone) is a hormone naturally produced by the body. While DHT itself isn’t “bad,” some hair follicles are more sensitive to it than others. Over time, excess DHT can contribute to follicles shrinking which overtime, can make them fall dormant. It can also decrease the growth phase and increase the shedding phase. This can cause new hair to grow in thinner and shorter.

Certain ingredients in this formula may help reduce excess DHT buildup around the scalp and follicles. This does not stop your body from producing DHT systemically — the support is localized to the scalp environment.

Can I use this with minoxidil or other hair growth treatments?

Yes, many people choose to use this alongside other scalp or hair wellness routines. Since this is a lightweight cosmetic scalp serum, it can generally be layered into an existing routine. If using prescription treatments or experiencing a medical scalp condition, consult your healthcare provider first.

Can I use this if I have extensions, hand-tied wefts, or protective styles?

Yes! This lightweight formula was designed to absorb into the scalp without heavy buildup, making it suitable for extensions, protective styles, braids, and wefts. Apply directly to the scalp areas between rows or parts.

What is the return policy?

We currently accept returns on unopened bottles only. Please reach out to [email protected] for support.

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